Random Thoughts, Questions, Observations & Commentary
What does the “new normal” mean for your business? Many owners and entrepreneurs are throwing the proverbial book out the window as we struggle to pull out of the recession and face a more uncertain future. I’m curious how that is affecting the strategic planning process for business owners and entrepreneurs. How do you see you and your business changing? Can you rely on the same business model for the future?
The best business book I’ve read in years is The Loyalty Effect by Frederick Reichheld. Read more
